Features & Comparison

Posted by andy

ICOMSS Manager

Customer & Vehicle Management

Easily add or edit customer / company details check
Add or edit vehicle details including MOT, Service & Warranty Dates check
Link Vehicle to customer check
Automaticaly send text and, or, email reminders prior to due dates check
View service, warranty or MOT’s due in the following month and current month check
Update due dates quickly and easily. check

Powerful and Easy to Use Search and Lookup Facility

Search via any customer or vehicle field check
Keep simple vehicle service / repair history check
Advanced vehicle service / repair history including review full job card details, view invoices and documentation. check

Marketing Texts and, or, Email

Create Groups for marketing – ie All customers, Lotus Customers, Business Customers check
Send marketing texts and emails (permission based) eg – Special offer on winter servicing…… check
View listings of all texts / emails sent. Also on customer view (view all messages sent) check
Send instant text or email to update customers – save on expensive phone calls check

Calendar Booking & Job Management Facilities

Click to add new or existing customer booking check
Easy add new or existing customer details check
Instantly view booking box in 7 day calendar view check
Colour coded booking box to easily see status of job check
Click box to view full job card check
Manage courtesy cars and documentation check
Create and print doucments – pdf or paper – email to customers or print out check
Text and or email instant booking confirmation and day before booking reminders. check
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Text & Email Messaging

Automated MOT, Warranty and Service Reminders check
Instant text and email messaging check
Instant booking text and emailing check
Day before booking reminder text and emailing check
Ability to view MOT & Service reminders who have now booked vehicle in check

Printed Documentation

Print job cards – pre populated customer, vehicle and job details check
Print courtesy car documents if required check
Create and Print multi line invoice check
Print daily or weekly booking schedule check

ICOMMS UK Support Services

Email and ticket support check
Remote access support check
Phone support check
Data centre server support engineers 24 x 7 monitoring check
Site visits available for help with setup if required * check
Support for initial import of data to help with initial population of your system check
Secure data cloud services (keeping your data and information safe( check
Cloud back up facilities for all data daily, weekly and monthly. check
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